ISLE OF WIGHT BUS AND COACH MUSEUM LIMITED
YOUR PERSONAL DATA
In accordance with the General Data Protection Regulations (2018) the Isle of Wight Bus and Coach Museum Limited (the Museum) will store any information supplied by you on file on a secure computer or in paper form in a secure location
The information will be your Title, Name, Address, Post Code, Telephone number(s) e-mail address(es) and bank account details (only where relevant in relation to the distribution of shop sale share). Your bank or credit card details will not be stored
This information is required in order to :
- Manage the nature of your enquiry
- Administer your membership of the Museum
- Advise of membership benefits
- Provide information considered to be of interest to you as a member of the Museum
- Communicate in respect of donation of items to the Museum archive
Your information will not be disclosed or sold to a third party other than to the HMRC for Museum Gift Aid claims, where you have completed a Gift Aid declaration in favour of the Museum
You have the right to:
- See your personal data held by the Museum
- Request amendment of any part of their personal data that is incorrect
- Request that your personal data be deleted or not used in certain ways
CCTV Images are collected and used to protect our assets and to detect criminal activity and shared if appropriate with law enforcement agencies
Personal data will be deleted from the Museum records when it is no longer required by the Museum for administrative purposes or to meet legal requirements (e.g. HMRC for Gift Aid) CCTV images will be deleted after 30 days
Any enquiries or requests regarding your personal data should be made in writing (to include your membership number where relevant) to GDPR, Isle of Wight Bus and Coach Museum, The Bus Depot, Park Road Ryde Isle of Wight PO33 2BE
1. How and What Type of Information We Collect
Personally Identifiable Information refers to information that tells us specifically who you are, such as your name, email address, or phone number. Downloading information or logging in may allow the organisation to “recognize” you to allow us to personalize our service for you.
Your privacy is important and the information collected on submitting an enquiry is used solely for dealing with your enquiry.
Your details are never passed onto third parties nor used for marketing purposes etc..
When you e-mail us:
- we will record your e-mail address for managing the nature of your enquiry, membership or online purchase
- we will only use your e-mail address for the purpose for which you provided it
- it will not be added to a mailing list, unless provided by you specifically for that purpose
- we will not use your e-mail address for any other purpose
- we will not disclose it without your consent.
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
2. What We Do With the Information We Collect
For our members and contacts, we use personal information mainly to provide the Services and contact our members/contacts regarding shop activities or other communications relevant to the Services. We do not sell or share any personally identifiable or other information of End Users to any third parties, except, of course, to the applicable members and contacts whose website you are using.
We use this information to manage membership, deal with orders via the museum shop, via the museum website and newsletter sign-ups.
When visiting this site, a record of your visit is logged. This “clickstream data” is recorded for statistical purposes only and is used to help improve this website. The following information is supplied by your browser (eg: Internet Explorer):
- the user’s server address
- the user’s operating system (for example Windows, MAC etc)
- the user’s top level domain name (for example .com, .gov, .org, .uk etc
- the date and time of the visit to the site
- the pages accessed and the documents downloaded
- the previous site visited, and
- the type of browser used.
This information is used for statistical purposes only. No attempt will be made to identify users or their browsing activities.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited.
4. Contact Forms
Where you use a contact form to contact the museum your information is held to deal with your enquiry by officials of the museum.
5. Links to other websites
6. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
7. Who we share your data with
Your data is not shared with other individuals. Anomalysed data is used for statistical purposes, but you cannot be identified (see cookies above).
8. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your data is used to deal with your enquiry or purchase, with data held for as long as necessary, including accounting purposes.
9. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We are registered with the ICO and comply with any requirements set in place.
Where you wish to have your personal details/data removed please contact us
10. Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
19 April 2022